We like to be open and transparent about everything we do.
You can download our full Landlords Fees Schedule here.
How do we ensure our landlords are protected?
We are a registered member of the Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our Client Money Protection Certificate here. You can also confirm our CMP membership here.
We are also registered with the Data Protection Officer (ICO). We ensure that all data is handled appropriately and in accordance with National guidelines. Download our registration details here. You can also confirm our ICO membership here.
You can search for our TPOS membership here.
We are members of the National Residential Landlords Association (NRLA). This is a source of guidance in best professional practice, legislation and upcoming changes. We are also invested in its training and continual professional development programmes.
We operate a standard internal complaints procedure to deal with disputes and are registered with The Property Ombudsman.
All deposits are protected through the Deposit Protection Service.